# Retrieving Diagnostic Dump Files

  If an error occurs on a unit, it stores its memory contents in a file you can retrieve for review and analysis. The unit then restarts itself and sends an alarm to the management workstation.
  Note: if the status bar is magenta, you may have a dump file stored on the unit.
  To retrieve a diagnostic dump file:
  1. Select the unit reporting an existing dump file.
  2. Click your right mouse button, then select Retrieve Dump from the pop-up menu. This option is also available under the Tools menu.
  3. Accept the defaults. Click on the Start button to begin the transfer.